What we do

Scintilla is an Australian design practice based in Sydney. We partner with individuals, private and public organisations across a diverse range of industry sectors. We use design to solve problems by exploring, creating and making. Our aim is to create innovative, sustainable and positive futures for society, business and individuals through design, strategy, research and education.

Our holistic approach to design embraces system thinking, experimentation, innovation and exploration to deliver human centred, relevant and quality solutions across product, service, strategic and social platforms. We believe that any solution we deliver should help to improve people and organisational wellbeing and engagement. We believe that design bridges the gap between what is and what may be possible and provides a more optimistic way of looking at the future by reframing problems as opportunities for a positive future.

Scintilla is committed to staying at the forefront of design practice, design knowledge and design delivery. We embed ourselves within our partner organisations to better facilitate collaboration, understanding and knowledge sharing. We lecture and run studios in design faculties at Australian Universities to foster the next generation of designers and actively participate as members of the design community.

At Scintilla, we strive to be your strategic design partner supporting you to achieve future success. We aim to deliver enviable results.

We recognise that every organisation is unique and we treat you as an individual. We strive to understand your unique needs in order to deliver solutions that are tailored and crafted to meet your specific requirements in order to drive your future success.

We approach every project with fresh eyes and a holistic view to ensure that our quality solutions are truly desired by your customers, technically feasible for you to deliver and can be managed and sustained within your organisation.

We have the knowledge, experience and networks to take your idea from seed to final solution. When you partner with Scintilla, you can rest assured that your project is in safe hands allowing you to focus on other important things.

We strive to embed critical knowledge and information within your organisation. We build capacity and develop a growth mindset, helping to future proof your organisation by building confidence and resilience.

We are flexible and agile in the way we work within your organisation. We are responsive to your needs, always keep you engaged with your project and take responsibility for delivering quality design-led solutions.

How we do it

We believe that products, services and organisational strategies are interrelated and do not exist in isolation as the success of each is dependent on the other. Within an organisation, we work across different hierarchical levels that include strategic, process, service, product and social to ensure design led solutions are sustainable and are integrated within and across the entire organisational structure.

Our practice uses a transdisciplinary approach, where different disciplines involved in the project are encouraged to share their expertise and knowledge to develop new ways of doing things, create new knowledge, develop systems level thinking and participatory practices. This transdisciplinary approach builds deeper understandings of human, social, technical and commercial interactions in a context that delivers social purpose.

Our methodology is built upon the integration of strategy, research, design and education.

Understand

We research to understand people – their needs, motivations and behaviours. We also research context, market and technology and synthesise our findings and develop insights to ensure that we are solving the right problem for the right people at the right time. Our research helps us develop new ways of working, how we define problems and develop sustainable and future led solutions.

Vision and plan

We think about the big picture ensuring alignment between the project and your organisations strategic goals. We build upon your organisations strategic vision to verify the projects purpose, what we need to deliver and how this will be achieved.

Explore, create and make

We experiment and explore across disciplines, boundaries and systems to deliver enviable and positive solutions, create new opportunities for your organisation and make ideas tangible through research and vision.

Investment

We consider education as an investment in the business and your people. Our practice is participatory and transdisciplinary bringing knowledge together in order to create new learning. We communicate, mentor, coach and develop new ways of doing and learning, we encourage creative thinking and experimentation throughout all things we do. We aim to improve ourselves and the world around us.

Who we are

We are professionally qualified designers with collectively over 60 years’ experience in diverse industry sectors including research (practice, user, market and technical), healthcare and medical, scientific, entertainment, strategy, service and social, furniture, manufacturing, digital, agricultural, education, branding and packaging, graphics and communications, children’s and safety markets

Ian

With over 43 years’ experience as a design professional and qualifications spanning engineering, design and business, Ian is passionate about the relationship design plays between organisations and communities. How do organisations and communities understand and become design led? What impact does design have and how can we create better connections to design, organisations and community to enable people to live more sustainable lives?

As a design leader, Ian applies a human centred design mindset, strategically across the organisation or community he works with to develop outcomes that may include products, services, and strategies and or capacity building in order to develop solutions and create greater connections to their customers and networks.

Ian also has a keen interest in the development of the next generation of designers. He regularly lectures and tutors design students at the University of Newcastle (UON) and the University of Technology, Sydney (UTS) in a range of different design subject areas and has also acted as dissertation and project supervisor for final year design students.